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Learning Salesforce-Slack-Administrator Mode - New Salesforce-Slack-Administrator Exam Practice

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Posted on: 04/09/25

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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

TopicDetails
Topic 1
  • Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.
Topic 2
  • Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.
Topic 3
  • User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.
Topic 4
  • Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.
Topic 5
  • Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.

Salesforce Certified Slack Administrator Sample Questions (Q143-Q148):

NEW QUESTION # 143
As the Org Admin of a large corporation you've recently received an influx of requests from external people your org is connected with via Slack Connect to obtain information you need to resolve these requests, you navigate to the External People Management dashboard.
Which TWO actions can you take within this dashboard7
Choose 2 answers

  • A. view all external people connected to your org and the slack connect channels they belong to
  • B. Remove external members from slack Connect channels when they were invited with "Can only post" permissions
  • C. Approve or deny Slack Connect requests
  • D. view all Slack Connect invitations
  • E. Remove external members from Slack Connect channels when they were invited with 'Can post & invite'' permissions

Answer: A,D


NEW QUESTION # 144
During a re-org within your organization, a decision is made to rename the Information Technology (IT) department to Business Technology (BT). As a result of this change, a large number of channels will need to update the prefix #it- to #bt-. The individual who created the #it-channels is no longer with the organization.
What is the most efficient strategy to ensure the channel prefixes are updated?

  • A. Write a script using the channels API to rename all channels with "#it-to "#bt-" in bulk.
  • B. Promote members leading the IT to BT department name change initiative to the Channel Manager role In the key channels.
  • C. Use your preference menu to create an automatic keyword notification for IT and BT.
  • D. Join all public IT channels and request access to private chanpefs.in order to update the channel settings.

Answer: A


NEW QUESTION # 145
Jorge is starting an Employee Resource Group for volunteers at his company to collaborate from across different business units. This group requires a workspace that is visible to all members of his organization, so that they can volunteer to join and follow the group's progress. However, the group's leaders want the rights to approve any members before they join.
Which access level should Jorge set for this workspace?

  • A. Hidden
  • B. By Request
  • C. Invite Only
  • D. Open

Answer: C


NEW QUESTION # 146
Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?

  • A. Email a "How to use Slack guide" to new hires before they start.
  • B. Create a custom Slackbot response that welcomes teammates to channels when the words "new hire" are used in Slack.
  • C. Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides.
  • D. Create a "How to use Slack guide" and post it in all of the team-specific channels so that the new hires see it.

Answer: C


NEW QUESTION # 147
The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.
As an Admin, what should you do to set them up for success? (Choose all that apply.)

  • A. Approve and install apps to integrate their support tools with Slack.
  • B. Organize and name channels in a way that makes information, procedures, and policies easier for people to find.
  • C. Allow everyone on the Customer Support team to approve and install the apps they need.
  • D. Streamline an incident management workflow.

Answer: B,D


NEW QUESTION # 148
......

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